I was working away from office until my laptop battery died at 4:30pm. Sadly couldn’t last the whole day. I thought of going back to office to wrap things up for the last hour.
Regret. It was a big mistake.
So Dr Eugene was having problem with tailing peak shape. He didn’t know how to tune it up, and neither do I.
Dr Eugene: Phyliss, could you come and have a look at the peak shape
It couldn’t have been a better timing. I just wanted to do something productive for the last hour! Reluctantly, I walked over.
Me: It is tailing...
Dr Eugene: Could you help to tune it up
Me: I haven’t tuned a TOF before. But I could try... based on my understanding of tuning the Quads.
Dr Eugene: Please, help. Can you do it now.
Me: I need to refer to the reference guide first. I need time to find the guide as well as to read and understand. It would be end of the day already, I’ll do it tomorrow.
Dr Eugene: Ok, go and read it now. 现在!现在!去!
Me: I said tomorrow.
I resumed the work I was meant to wrap up. Urgh, my work doesn’t revolve around you! I deliberately read other materials when he was around. Enough is enough! No more immediate help to this guy.
Then... Dr Little Strawberry came to the rescue. She’s been taught how to rectify this issue. The tailing problem was resolved by adjusting pusher offset. I wished it it had taken longer, so he could perhaps, find out the solution himself.
Next day, I was with Asst Service Manager (KR) to look for a driver. When he saw Dr Eugene, he asked, how’s this guy doing.
Me: Hmm.. Why are you asking about him...?
KR: He contacted me yesterday, to ask about a peak tailing problem
Me: What! He even contacted you? I didn’t know that... 😂
KR: He contacts me whenever DN is away.
Me: The peak shape problem was resolved by tuning the pusher offset. (Then I started my other complaints about him)
KR: Back when he was the customer, it was ok if he discussed over messaging. But he gets really panicky when he speaks on the phone, or when we are on site. If he uses an unknown number to call, I can’t avoid it...
I gave an understanding smile. I am astonished. It seemed like Dr Eugene has been desperately calling the whole world for help.
How did he even manage his PhD then?!
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